Careers - Arizona Tuition Connection

1. Customer Service Representative

Are you looking for a position where your outgoing personality can shine? If so, we have a job for you.

This key position is often the first point of contact people have with our organization, so it is critical that it is a positive one.

The position primarily involves direct customer interaction by phone, text and email. There are no scrips, so you will need to listen, think, and guide people to the support they need. We are looking for exceptional phone etiquette, the ability to convey confidence and a positive personality.

This is not a receptionist position or sales position. Customer service is part of our marketing team. You will be expected to contribute ideas and opinions to participate in the overall growth of the organization.

We are busy! This position requires someone willing to show-up on time and contribute.

Although we are a flexible employer, this position requires someone who can work full-time in our office. It is not a work from home position.

There are plenty of growth opportunities and the ability to be a part of something we think is great.

Qualifications and Skills

The right person will:

Have an entrepreneurial spirit.
Exhibit strong verbal skills.
Enjoy speaking on the phone.
Be able to think on their feet, not just read a script on the phone.
Be proficient with Microsoft Office products, including Excel and Outlook.
Need to pass a background check.

Benefits:

We take care of our team and strive to be a responsible employer.

We offer:

competitive pay
casual work environment
paid holidays
paid vacation days
healthcare, vision, and dental benefits

Job Type: Full-time

Salary: Competitive

Experience:

Call Center: 1 year+ (Preferred)
Customer Service: 1 year+ (Preferred)

Job Duties:

Answer incoming customer inquiries, by phone, email and SMS.
Record customer information within our customer service database.
Engage with clients in a friendly and professional manner while actively listening, guiding the call to a successful conclusion.
We are a small company, so we all chip in at times to work as a team and help each other out.

TO APPLY FOR THIS POSITION:

E-mail resume and cover letter to info@arizonatuitionconnection.com with the subject line: ‘Customer Service’. Thank you!

2. School Relationship Manager

Are you a relationship builder looking for a career where you can utilize that skill to make a difference?

We are a rapidly growing non-profit organization that provides tax credit scholarships to K-12 students attending private schools in Arizona. We are looking for a dynamic individual to build relationships with key personnel with the private schools we work with across the state.

This position involves:

Developing relationships with key school personnel.
Encouraging schools to participate in the programs we offer.
Providing assistance and guidance to resolve any concerns they may have.

There are no scrips, so you will need to listen, think, and guide schools to success with our program. This position is part of our marketing team. You will be expected to contribute ideas and opinions to participate in the overall growth of the organization.

To build a cohesive team that supports and each other, we feel that it is important to interact face-to-face, so we are NOT a work from home company. This position will require a significant portion of time out of the office networking and visiting schools, but when not at schools we have an office for you to use and interact with us.

We cover the entire state, so regular trips to Tucson and Flagstaff will be involved.

If you enjoy networking and are looking for a position where you can have a community impact. This position may be right for you. If you have sales skills but are tired of the corporate grind. This position may be right for you. If you are tired of working for a big company where your ideas are not heard, and you want to get the entrepreneurial thrill back into your day. This position may be right for you.